Glacier Bay Power Flush Toilet Problems [With Review]

If you are having problems with your Glacier Bay Power Flush toilet, you are not alone. A lot of people have been reporting issues with this model lately.

In this article, we will be discussing the problems that people have been having, as well as giving our review of the product.

glacier bay toilet problems

Hopefully, by the end of this article, you will have a better understanding of the power flush toilet and whether or not it is right for you.

Glacier Bay Power Flush Toilet Problems

Although Glacier Bay Power Flush Toilet is one of the most desired toilet brands around, it has some common issues. These toilet issues are not peculiar to Glacier Bay toilets alone but are relatively more common to the brand.

Some of these issues only come up after a few years. More so, troubleshooting these problems is straightforward and the problems can be easily fixed. Here are some of the toilet issues with Glacier Bay Toilet.

Mismatched products

The most common problem with Glacier Bay Power Flush toilets is mismatched products. Most customers who got excited about purchasing the new and affordable toilet were disappointed when they found out that some products are missing.

Some complained of missing washers. Others complained that the rubber gasket in the package is slightly different from what was shown in the picture.

So, when you purchase your own copy of the toilet, don’t be so surprised if you receive a slightly different rubber gasket. After all, those are just additions and don’t always come with other toilets.

Push Button Rods Not Adjusted to the Right Length

After installation, you may notice that flush is not initiated when you press the flush button(s). This is a common issue with Glacier Bay Power Flush Toilet and other toilets that use button rods.

This issue occurs because the push button rods are not making the right contact with the flush button on the flush mechanism.

The first thing to do is to verify if the push button rods are properly adjusted to the right height.

At the right height, the tips of the push button rods should slightly touch the gray/blue buttons. If this is not the case, adjust the length of the rods accordingly.

Also, ensure that the flush valve is properly aligned so that the push button rods rest accordingly on their corresponding flush buttons. Before replacing the tank lid, check whether the refill tube is running over the flush buttons and shift it off the buttons.

Running Toilet

This is another common issue with this toilet model. Although Glacier Bay Toilet features a power flush system, a flush performance issue tends to crop up over time – sometimes sooner.

All of a sudden, you may notice that the flapper no longer seals the flush valve properly and water will continue to run into the toilet bowl. Most times, the running toilet will trigger the toilet fill valve to start on its own. Surprisingly, this is not usually a result of a damaged or dirty flapper.

It’s usually due to the wrong flapper size. Most users have complained that the flapper in their new toilet is smaller than the required model. In such a case, the only solution is to get a replacement flapper.

So, if you notice that your toilet fill valve usually starts and shuts off on its own, a faulty flapper can be the culprit.

Misadjusted Fill Valve

Here is also a more common issue with Glacier Bay Power Flush Toilet. Misadjusted fill valves cause overflowing toilets and running toilets.

Normally, water should only fill the toilet tank to the water line. Open the toilet tank and confirm if water fills the toilet tank to this level. The waterline is usually indicated on the overflow tube beside the flush valve.

If the toilet tank is filled with water below the waterline, the toilet will receive less water to perform optimally for flushing and bowl cleaning. If the water level is above the waterline, the excess water will go into the overflow tube, causing the toilet to run constantly.

The water level in the toilet tank should be at the waterline for effective performance. This means that you have to open the toilet tank and check the toilet float if it’s properly set. Glacier Bay toilets use a cup-style float, which is connected to the fill valve.

Adjust the float accordingly by tweaking the attached rod. Make sure that the new water level is about an inch below the top of the overflow tube.

Poor Toilet Flushing

Poor flushing is another issue with Glacier Bay Power Flush toilets. Although the toilets come with a power flush system, some users have complained that the toilet takes more than one flush to get rid of solid wastes. This can be annoying sometimes.

The good thing is that you can usually fix the problem by making some adjustments to the flush valve. More often than not, the problem is as a result of an incorrectly set water level in the toilet tank.

If the water level in the toilet tank is too low, it will take more flushes to clear solid wastes completely from the bowl. This is because the low water level in the tank will not provide enough water to perform a complete flush.

On the other hand, if the water level is too high, it will result in constant running of toilets. So, you have to find a happy medium – usually an inch below the overflow tube.

Flimsy Toilet Seat Bolts

Amazingly, this toilet comes with a toilet seat, however, the seat comes with plastic bolts and nuts.

Coming with plastic bolts isn’t the problem but the plastic bolts are flimsy and won’t hold the seat cover tightly. This causes the seat cover to wobble on the toilet seat.

Over time, the wobbling will cause the plastic seat bolts to break. So, if you notice that your toilet seat is wobbling, it’s probably because the plastic seat bolts have broken and need to be replaced.

You can either buy a new Glacier Bay Toilet Seat or get a new one from any hardware store. Just make sure that the new seat is of the same size and design.

Glacier Bay Toilet Review

Are you in need of a comfortable yet affordable two-piece toilet? You can’t go wrong with the Glacier Bay Power Flush toilet from Home Depot.

In fact, this toilet model prides itself as the most budget-friendly toilet at Home Depot.

It’s available with either the single flush (1.28 GPF) or dual power flush system that delivers a powerful 1.1/1.6 GPF. Glacier Bay toilet has an elongated bowl with a height greater than 16 inches (floor to rim). This makes the toilet ADA compliant.

Unlike some other toilets, the Glacier Bay toilet comes with a toilet seat that closes silently. That saves you some money as you don’t need to purchase a toilet seat separately. What more? You will get a free wax ring and toilet T bolts in the package. 

Glacier Bay toilet is made of high-quality and durable vitreous china, which is resistant to abrasion and stains. This means that you’ll not only enjoy this beautiful toilet for a longer time but also do less toilet cleaning.

However, glacier bay toilets are not so praised for their durability as a whole. They are more popular for their low price tag which is an important thing to consider. Unless you have budget issues, I would suggest going with better quality products instead of relying on a cheap product.


  • It features an easy installation system.
  • It’s very affordable.
  • It comes in a complete package together with a wax ring, toilet seat, and mounting bolts.
  • It is stain-resistant and easy to clean.
  • It features a power flush system.
  • It uses less water for flushing.


  • Flush performance issue
  • The toilet seat comes with plastic bolts, which may be flimsy


The Glacier Bay Power Flush toilet is a budget-friendly toilet that comes with a powerful flushing system.

Although it has some drawbacks, it’s still a good product worth your money if you have to buy it due to budget issues.

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